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Date: 6 months ago   Category: Companies

In what case will travelers be able to receive compensation from Rosstur?


The agencies which cooperated with Rosstur also have got into a difficult situation. One return to tourists money on own account, others send buyers in Rosstur which has run into debt to partners of 150 million rubles. The situation for Business FM was commented by the head of the company Alexander Nedopolz Alexander Nedopolz. Photo: Facebook Tourists have begun to receive notices that the vacation packages bought by them through Rosstur are cancelled. Whether they will return the money, it is unknown. The mechanism of compensation turns on only if Rosstur announces an activity stop. However the company hesitates with the decision. More precisely, it is ready to cease to exist as tour operator, and as the agency wants to remain. In practice company and so agency, Center of booking of permits.
Some kind of aggregator. The company sold tours of other large operators. It was her main item of income. 400 agencies in 160 cities, especially are a lot of in the Urals and in Siberia. But on October 2 three tourist giants — Pegas, with Coral and Sunmar have suddenly interrupted with it cooperation because of debts. According to the head of Rosstur Alexander Nedopolz, partners have demanded payment of tours in a categorical form. On a delay as earlier, haven't agreed. The Russian Union of Travel Industry (RUTI) is afraid of chain reaction. If there are debts to one, so is also before others and even if Rosstur declares itself bankrupt as tour operator, it doesn't change a situation, the press secretary of RUTI Irina Tyurina says. Irina Tyurina the press secretary of the Russian Union of Travel Industry "Insurance company will analyze very carefully each filed document on compensation to define a tour on which ask to return money he was the product created by Rosstur or it is a product of other tour operator. If another, any money tourists don't receive. Many tourists, the majority, I think, don't even suspect that they have bought a tour through this network — the center of booking Rosstur. They have addressed to the agencies, the agency makes out with them the contract. In the contract the tour operator who has created this tour is specified, and it isn't said anywhere that there is one more intermediary. Now tourists with surprise will learn about it and as the snowball will collect the number of people who won't be able to leave because it is clear — nobody now at Rosstur will reserve anything, and tourists, most likely, won't receive money. Vast majority of these rounds not a product of the Rosstur company. According to Irina Tyurina, on these days off Rosstur hasn't paid tours for 15 million rubles. In turn, the head of Rosstur Alexander Nedopolz says that he has financial guarantees that in the register of tour operators the whole three legal persons of Rosstur, and at everyone on 50 million financial guarantees: will be enough for compensation for all tourists who won't be able to use the bought vacation packages. — We have been forced to make that we have made. On a number of rounds we are a tour operator. We still up to the end haven't made the decision on suspension of activity as tour operator. If such decision is made, we involve ours fear

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